Tokio Marine & Nichido Fire Insurance - Claims

Claims for Home and Contents

How to make a Claim - Home and Contents?
Take all reasonable precautions to prevent any further loss or damage to your property. Report any thefts, attempted thefts, malicious damage to the police as soon as possible.

Contact us on 1800 229 272 to advise what has happened and we will take you through the claims process.

Please refer to the claims assistance section if you wish to fax or email us.

Home & Contents Claims Procedure
Once you have spoken to the claims department complete a claim form and send through either by fax, email or post to the claims department with claim form you need to attach (where applicable):

	Photographs of the damage
	Repair quotations for the repairs/damaged goods
	If the damage has been repaired or damaged goods replaced please provide these invoices
	Original purchase receipts/documentation to show proof of ownership where possible
	Details of where the damage can be inspected

Once the above is received we will assess and notify you if we require a loss adjustor to inspect the damage.

Please keep all damaged goods available for inspection until we further notify you.

Claims Process

	Claim Assistance
	Motor Vehicle
	Motor Vehicle FAQ
	Home & Contents
	Home & Contents FAQ
	Commercial Business
	Marine
	If You Are Not Satisfied

Useful Resources

	Claim Forms

	Overseas Travel Insurance Claim ( 海外旅行保険金請求 )