About Us
A Brief History
Tokio Marine & Nichido Fire Insurance Co., Ltd (TMNF) was founded in 1879 as The Tokio Marine Insurance Company, Ltd. As the name suggests, Tokio Marine began its operations in the marine insurance field, where the Company has long been recognised as the world leader. Throughout its history, the Company has expanded its activities to the extent that it now enjoys a leading position in all areas of the non-life insurance field.

TMNF is Japan's largest non-life insurance company and is placed in the top ranking of non-life insurance companies worldwide.

With approximately 17,400 staff members worldwide, TMNF has a firm base of human talent and financial resources from which it provides insurance coverage for a wide variety of risks, makes major investments to contribute to economic development and is engaged in a program of expanding its international business activities.

Tokio Marine & Nichido Fire Insurance Co., Ltd - Australian Branch (TMNFA) and Tokio Marine Management (Australasia) Pty Ltd (TMMA)
In 1963, Tokio Marine opened its first representative office in Sydney and entered into a management agreement with the Queensland Insurance Company (QIC, now known as QBE Insurance Limited) to manage its affairs throughout Australia. In August 1973 a representative office was opened in Melbourne. On April 1st, 1975, after cancelling the agency agreement with QIC, independent operations were commenced in New South Wales and on 1st October of the same year, an office was opened in Melbourne.

As a further step in Tokio Marine's development in Australia, TMMA was incorporated in New South Wales on 30th June, 1977 to act as the underwriting agency and manager of Tokio Marine's Australian portfolio. TMMA is a wholly owned subsidiary of TMNF.

TMNFA (under TMMA’s management) underwrites general insurance other than workers' compensation and motor vehicle compulsory third party insurance. It is engaged predominantly in commercial type business submitted to it either directly from clients, through brokers or from other insurance companies.

TMNFA holds an Australian Financial Services License (AFSL 246548) from the Australian Securities & Investments Commission (ASIC) and is authorised to underwrite insurance by the Australian Prudential Regulation Authority (APRA).

Mission
Our Mission is to be an efficient provider of excellent Insurance and related services for the benefit of our customers and other Stakeholders.

Our Stakeholders and our commitments to each are:

Customers:
We will become a customer-oriented business by:
Focusing on our customers and their needs, seeking to establish a partnership with each by providing
individual, flexible and innovative risk underwriting.
Meeting claims fairly and promptly and working closely with each customer to identify how their level
of working losses can be reduced so that their Insurance costs can be minimised.

Shareholder and Tokio Marine Holdings:
We will make a positive contribution to the profit of the Group by achieving a superior return on the
capital entrusted to us.
We will provide excellent management and technical services to and on behalf of, the Group.
We will enhance the reputation of the Group by everything that we do.

Employees:
We will create and encourage an environment that nurtures ideas, respects the individual and provides opportunities for all our employees to grow and learn.

Government:
We will meet fully and in a timely manner, our obligations under Australian law and as a Branch of TMNF, under laws applying to the Group in Japan and elsewhere.

Corporate Social Responsibility:
As a good corporate citizen, we strive to improve society by giving something back to the community in
which we operate.
We will respect the dignity of all people with whom we deal.
We will also show respect for the natural environment and contribute to its improvement by seeking to
reduce our dependence on non-renewable energy sources and by recycling any materials used in our
business.

 
Useful Resources
   
Claim Forms
Product Disclosure
If You Are Not Satisfied
 

海外旅行保険
   
Overseas Travel Insurance
 
Please read Disclaimers and Privacy Policy, Copyright © 2014 Tokiomarine.com.au All Rights Reserved